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GP019
- Telephone Counselling for AOD Issues
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| CREDIT
POINTS: |
7.5 |
| PREREQUISITES: |
Perspectives in Drugs Use;
AOD Treatment, Assessment and Planning;
Introduction to Counselling;
AOD Counselling |
| COST: |
$500 |
| DATES: |
3rd semester 2009 |
| SUBJECT
COORDINATOR: |
Effie Moraitis |
| CENSUS
DATE: |
Not available in 2008 |
SUBJECT/UNIT SUMMARY:
This subject
aims to give students specific skills in alcohol and drug
telephone counselling. Telephone counselling can provide immediate
short term support to those who require assistance. The telephone
may be the first point of contact in a crisis situation, during
which time telephone counsellors establish an effective helping
relationship to define the crisis and provide appropriate
brief intervention and referral information where appropriate.
This subject aims to give students an understanding
of how telephone based counselling differs from other forms
of counselling. The immediate nature of telephone counselling
and the skills involved in forming an effective helping relationship,
assessing the situation, providing appropriate brief interventions
and referrals will be explored. More complex telephone situations
involving suicide risk assessment and crisis intervention
relevant to the AOD field will be also be discussed. This
subject will involve both theoretical and experiential learning,
with students taking part in simulated telephone counselling
situations.
Students at this level are expected to
have an understanding of basic counselling skills and AOD
counselling.
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SUBJECT/UNIT OBJECTIVES:
At the end of this subject, students
should be able to:
- Describe and analyse the key skills utilised
in telephone counselling, with reference to how this differs
from face to face counselling
- Develop an effective helping relationship
over the telephone
- Perform effective telephone assessments
of the presenting situation and possess the knowledge and
skills to conduct adequate AOD assessments by telephone
- Appraise and implement brief intervention
strategies (including crisis intervention) relevant to the
AOD field in accordance with a harm minimisation approach
- Initiate relevant referrals when appropriate
ASSESSMENT:
Hurdle requirement
- 100% attendance and satisfactory participation
in class discussion and skills rehearsal
Assessment
- Recording of a simulated AOD telephone counselling
'session' where a counsellor demonstrates key telephone
counselling skills. This is done in class. (50%)
- Written analysis and critique of their
role play performance, with reference to the literature
on effective telephone counselling skills and how this can
differ to face to face counselling (2,500 words)
(50%)
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