Turning Point provides a wide range of specialist treatment and support services to people affected by alcohol and drug use. Our focus is on the provision of clinical services by qualified and experienced practitioners within a research and education environment. We aim to provide leadership and excellence in alcohol and drug services, develop new approaches to treatment and provide community-based practitioners with specialist support.

Turning Point works with people experiencing problems related to a range of drugs including heroin, alcohol, amphetamines and cannabis. Our specialist clinical services cater for the needs of clients with complex needs such as young people, pregnant women, polydrug users or people with mental health diagnoses.

Turning Point’s statewide telephone services network operates 24 hours, seven days. Trained counsellors provide information and referral to the public and to health professionals.

DirectLine
A 24-hour counselling and referral line is available to anyone who has a problem or question related to alcohol or drug use. Experienced counsellors provide an immediate and confidential response. More information
1800 888 236 (Victoria)

DACAS
A 24-hour telephone and website consultancy service is available to professionals who need advice on the clinical management of alcohol and drug issues. More information
1800 812 804 (Victoria)

Other telephone services
A range of other Turning Point telephone services target specific community and professional needs. More information

Counselling online
A website providing online professional counselling about alcohol or drug-related issues. www.counsellingonline.org.au

Clinical services at Turning Point are provided by specialist clinicians, outreach workers and counsellors. Clients come mainly from the metropolitan area. They may be self-referred or referred from diversion programs or community-based services.

Turning Point clinicians are available to provide consultancy and support services to community-based service providers. Statewide requests from metropolitan and rural service providers are met with advice and support from clinicians and outreach workers.

Rights, responsibilities and general information for clients of the clinic (pdf)

The clinic also provides student placement and medical rotations.

More information on the clinic (brochure pdf)

Treatment & assessment

• Assessment
• Specialist pharmacotherapy service More information
• Counselling More information (brochure pdf)
• Psychology More information
• Access Point stimulant treatment centres More information
• Direct Response Outreach Program (DROP) More information (brochure pdf)
• Post Withdrawal Group More information (brochure pdf)
• SMART Recovery Group More information (brochure pdf)
• Forensic services More information
• Home-based withdrawal service More information
• Needle and syringe exchange program
• Outpatient withdrawal service

Consultancy

• Acquired Brain Injury service
• Chronic pain and analgesia consultancy service More information
• Community methadone program
• Dual Diagnosis service
• Specialist assessment and consultancy

Referrals

• Templates for General Outpatient, Specialist Pharmcotherapy Service, Chronic Pain and Analgesia Consultancy Service.

Clinic hours
Monday to Friday, 9.30 am to 5.00 pm.
Limited weekend operation for pharmacy services (contact Turning Point for details).

Appointments, information & referrals
For clinic appointments, referrals or information about clinical services at Turning Point, call the Intake Team between 9.30am and 5.00pm, Monday to Friday.
T: 03 8413 8444