Connect & Learn: Neuro-Linguistic Programming (NLP) is a powerful Communication model, that can change the way we interact with our colleagues & clients

presented by Ruben Ruolle

This presentation will provide a basic overview of the Neuro-Linguistic Programming (NLP) communication model and its guiding principles.


Monday 19 February 2024
1:00pm - 2:00pm


This is online event via Zoom.

This webinar is suitable for workers in the AOD, mental health, allied health and welfare sectors.


We will explore HOW we think, impacting our states, responses, and our experiences. We will dive into the concept of ‘perception is projection', which presupposes that we can only perceive what is already in our consciousness. Our internal representation (IR) of the world around us, has a significant impact on the effectiveness of our communication with others.

Through an exploration of Neuro-Linguistic Programming, the webinar will provide participants with the opportunity to: understand how we think & make sense of the world, and how to change our Internal representations for different results. Participants will acquire some NLP knowledge and tools to change their experiences.

We will then learn how we can tune into others language patterns to better understand how they think and see the world. By applying NLP knowledge and tools, we can cultivate strong rapport and experience effective communication with our colleagues and our clients. Extensive research articulates that strong rapport is the cornerstone of any effective therapeutic relationship, and positive client outcomes.


  • Understand the NLP communication model & guiding principles.
  • How we think; filters, programs and ‘perception is projection’.
  • Understanding others Internal representations and increasing effective communication.

About the presenter

Ruben Ruolle is a qualified Social Worker, having spent most of his career in the Drug & Alcohol Service provision. Ruben is a certified Leadership & life coach and has 16 years Leadership experience. He now specialises in 1:1 & group coaching & mentoring and delivers training and workshops for Clinicians and Leaders in the Health industry.

Ruben is an NLP practitioner, Hypnotherapist, DISC Practitioner and uses these tools & strategies in his coaching & provision of other services, to support people to achieve the best possible outcomes.

Register your details

Date: Monday 19th February, 2023

Venue: Online

Time: 1:00pm – 2:00pm AEST

Cost: Free - Talking Point is a free seminar series but registrations are essential

Register: click here to register there is no cost to attend but registrations are essential