Covid-19 Victoria Lockdown Services Update

Last updated 2 June 2021

During Victoria’s lockdown from midnight 27 May we remain open and providing services. However, we will be conducting the majority of our services via telehealth. If you have an appointment during the lockdown, your clinician will be in contact to confirm if there needs to be any change in your appointment arrangements.

Richmond clients can call: 8413 8413

The walk in service at Carrington Rd Box Hill is temporarily closed for the lockdown- please call the intake number below during office hours to speak to an intake clinician about organising an appointment:

Call 1800 778 278 for all intake enquiries

For 24/7 support in Victoria you can contact:

DirectLine on 1800 888 236 or go to

Across Australia you can access online information and counselling at or you can call the National Alcohol and Other Drug Hotline 1800 250 015 to speak to someone in your state.