Privacy policy

Turning Point is part of Eastern Health and is based in Victoria. All Australian health services are required to comply with legislation and regulations which protect the use and disclosure of personal information. Turning Point complies with Australian privacy legislation and standards safe-guarding your information. We are committed to maintaining the highest standards in protecting the privacy of our service users.

View our full privacy statement

Eastern Health Foundation takes your privacy seriously. We comply with the Privacy and Data Protection Act 2014 when handling personal information about individuals.

Types of personal information that we collect

Eastern Health Foundation collects personal information for the purpose of its fundraising activities, which include giving you information about those activities and receiving your donations. Personal Information that may be collected includes names, dates of birth, genders, addresses, telephone numbers, email addresses, financial donation histories, attendance at Eastern Health events and areas of Eastern Health’s work that are of interest.

How do we collect personal information?

We collect your personal information through our interactions with you, such as when you make a donation or respond to a survey, when we communicate with you (in person or by telephone, mail, email or text message), or when you enter your personal information on the Eastern Health Foundation website. In some cases, where it would be unreasonable or impracticable to obtain your personal information directly from you, we may obtain it from a publicly available source, or a third party such as a marketing company.

Collection of information and privacy protection

Turning Point makes every effort to adhere to the Guidelines for Federal and ACT Government World Wide Websites developed by the Australian Privacy Commissioner.

Information provided through the Turning Point website will comply with Information Privacy Principles, particularly principles 1 to 3, 10 and 11.

Stated simply these principles are:

  • Principle 1: Collection of information must be lawful and fair
  • Principle 2: Informing people why information is collected
  • Principle 3: Ensuring personal information collected is of good quality and not too intrusive
  • Principle 10: Limiting the use of personal information to the purpose for which it was obtained
  • Principle 11: Preventing the disclosure of personal information outside the agency.

Your email address

Turning Point will only record your email address in the event that you send us a message by email. Your email address will only be used for the purpose for which you have provided it. Your email address will not be added to any mailing lists without your prior consent by way of a specific request in writing. We will not use or disclose your email address for any other purpose, without your prior written consent.

Queries, concerns and further information

If you have any queries, concerns or require further information relating to privacy and Turning Point, you are invited to contact us.