Help and treatment

Based in Melbourne, we provide a range of clinical specialist treatment services for people affected by alcohol and other drugs and address behaviour issues including gambling across the full spectrum of addiction. In addition we provide guidance and support around Australia through secondary referrals in Victoria and national telehealth counselling services. 

If you need help immediately call DirectLINE 1800 888 236

Information for clients

If you’re battling with alcohol or other drug related harms or in the grip of a behaviour issue like gambling then you’re in the right place.

Read more about how to find treatment and support

Where do I start?

Let's kick off by looking at the range of counselling and support services provided through telehealth and online that can help you with alcohol and other drugs, gambling and family support.

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Find out how you're doing

Now let's take look at some basics. This self-assessment quiz can help you work out what you may be feeling and whether you might like to get some support.

Visit the DirectLine site to use the self-assessment quiz

What if I'm worried about someone else?

If you’re worried about a family member or friend who you think may be struggling with alcohol or other drugs or has a behaviour issue such as gambling addiction or online gaming then this is the place to start.

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Information for clinicians

Our clinicians strive to provide outstanding care to their clients and with support from the sector.

Read more information and referral advice for clinicians

Advice for clinicians treating LGBTIQ people

Dr Keri Alexander explores the concerns and risks for LGBTIQ people with alcohol and other issues and the barriers some face in accessing appropriate health services. This case study is aimed at clinicians looking to learn about appropriately addressing the health needs of LGBTIQ clients.

Read more

Treatment and clinical change

We work in partnership with Monash University and Eastern Health to improve the lives of individuals and their families by empowering thousands of professionals in health and other disciplines to effectively respond to addiction and related issues through the provision of evidence-based research, policy advice and high quality post-graduate education.

Provided face-to-face care for more than...

5,500 people in 2017

Collaborated with more than...

150 health organisations

Recorded over...

97,000 contacts

to our telephone and online counselling services