Our impact areas
Ten impact areas that highlight how we’ve made a difference over the last 30 years.

01
Providing timely access

Providing immediate stigma-free access to care
1.8M | helpline calls |
1M+ | website visitors annually |
300,000+ | live chats/emails |
500 | walk-in clients annually |
02
Delivering comprehensive care

Designing integrated pathways that deliver holistic, person-centred care
65K+ | people received care |
15K+ | inpatient withdrawal support |
2500+ | neuropsychology consultations |
10K+ | seen by hospital-based consultation liaison service |
03
Driving clinical innovation

Driving research to create innovative, evidence-based treatments that change lives
50+ | research publications annually |
$40M+ | funded research grants |
200+ | research projects |
30+ | clinical trials |
04
Building awareness and promoting help-seeking

Empowering people & communities to seek help through awareness & education
13,000+ | families supported |
3000+ | views of animated stories from ‘Hospo Drinking Cultures’ project |
1M+ | views of adolescent education videos |
142 | Internship completions across 13 different cohorts |
05
Developing tomorrow’s workforce

Delivering education, training & placements to equip specialists & health workers
600+ | graduates across tertiary programs |
142 | interns over 13 cohorts |
4000+ | nurses received AOD training |
142 | Internship completions across 13 different cohorts |
06
Influencing policy and system change

Driving reform through advocacy & policy leadership
150+ | submissions & reports for policymakers |
5M+ | ambulance cases coded |
30K+ | visits annually to AODstats |
18 | Alcohol Change Victoria partner organisations |
07
Elevating lived experience

Championing peer programs to embed lived experience in care & challenge stigma
350+ hours of peer support | “I believe lived experience roles play a vital role in recovery & connection." |
08
Reframing addiction

Reframing addiction via campaigns, storytelling, research & media
300,000+ | 300,000+ connected with via social media campaign |
6.5M+ | reached by Addicted Australia |
2400+ | informed addiction messaging guide |
9000+ | Youtube views on Real Stories series |
09
Integrating addiction and mental health care

Promoting holistic, integrated care for people with both mental health & addiction challenges
3000+ | people supported by the Hamilton Centre since 2022 |
300+ | women engaged in trauma-addiction therapy program |
1000+ | enrolments in Hamilton Centre online training modules |
10
Guiding best practice

Creating and sharing evidence-based tools & guidelines
15,000+ | downloads of our Alcohol & Drug Withdrawal Guidelines |
20,000+ | attendees at our Connect & Learn webinars |
2500+ | annual views of clinical guidelines webpage |
50K+ | annual unique users of DACAS website |