Alcohol Ordering and Delivery Reforms: A Summary Report
Overview
In 2022, the Liquor Control Reform Act 1998 was reformed to cover licensees who supply alcohol by off-premises request (such as through phone, app or website), and the person who delivers the order. The aim was to reduce the potential harm associated with this type of supply and delivery.
As part of a joint review by the Department of Justice and Community Safety and the Department of Health, this study examined consumer experiences of alcohol deliveries and the impact of these reforms.
We utilised a mixed-methods research design involving:
- an online quantitative survey of consumers; and
- qualitative interviews with consumers.
A total of 149 people completed the online survey, which included 21 who themselves delivered alcohol made through online orders.
This summary report outlines key findings, policy implications, and recommendations.
Alcohol Ordering and Delivery Reforms: A Summary Report on Consumer Experiences and Impacts
Project team
Bosco Rowland, Rachel Petukhova, Prof Victoria Manning, Dr Michael Savic
Our funders
Department of Justice and Community Safety and the Department of Health (Victorian Government)