Increased service demand

Last Updated: 10 November 2020

Increased demand for services

Due to the recent airing of the Addicted Australia documentary on SBS we may be experiencing an increased demand for our services, this could mean that it takes a little longer than usual to get through to our services. We will endeavour to get back to everyone who makes an enquiry with us as soon as we can.

Seeking help or treatment

If you are looking for help and are not sure where to start you could try the national helplines and online services:

For alcohol or drug support: 1800 250 015 or

For gambling support: 1800 858 858 or

The websites in particular have a range of information and text based support options that are easily accessible and can help you at any stage of making a change, why not take a look today?

Specific Turning Point Service requests

If you are interested in accessing a Turning Point service and live in Victoria check out our FAQs page for all of the most recent information.

Please Note: it may take longer than usual for us to come back to you with registrations and wait times, you are important to us and we will get back to you as quickly as we can.