Staff Profile: Fay

14 Oct 2022

Fay is Turning Point’s Strategic Lead Workforce Development.


Turning Point is made up of a diverse team that is committed to removing stigma around alcohol and other drug use and providing support for those affected by substance use disorders. Our staff profiles provide insight on the great work we do and what it is like to work in the addiction treatment, training, and research sector.

Meet Fay, Turning Point’s Strategic Lead Workforce Development

Fay has been the Workforce Development Strategic Lead for 22 months. Prior to joining the team, Fay was working in national education public policy and also has extensive experience working in education and training institutions.

“Not only did the training and education aspect of this job appeal to me when I first applied, but the ability to work alongside research and treatment was a great opportunity.”

“Having this dynamic means Turning Point’s research and treatment can inform the education and training we deliver.”

What does Fay do?

Fay is responsible for overseeing all of Turning Point’s education and training learning material, which was a very important task during the COVID-19 pandemic with the move to online delivery.

“From an education and training perspective we achieved a lot during COVID-19. There has been significant change in a short space of time, including taking on additional projects related to Victorian government funding for training additional AOD workers in response to the pandemic.

“In this time, we also upgraded our learning management and student management systems and trained our staff to make sure they could deliver and administer this online training.”

Fay also works on a variety of different projects, which she oversees to ensure they meet their deadlines and are completed to a high standard.

“My work days are always different because what I need to do depends on what is being delivered at the time, what event is on, what stage of planning we are at and a lot of other different factors.”

What is the culture like at Turning Point?

Since starting at Turning Point, Fay has enjoyed working with people across different teams.

“I don’t feel like I’m just part of the education and training team, I feel like I am a part of Turning Point as a whole. I feel like I am part of the bigger picture.”

“Everyone who works here shares a common vision, which is to improve the lives of those effected by addiction”

Want to work at Turning Point? We currently have several amazing opportunities which you can view here.