Reaching Out

Reaching Out is based at Turning Point’s Richmond clinic. Skilled alcohol and other drug (AOD) clinicians provide culturally sensitive assessment and AOD treatment and support, via an assertive outreach model. There is assistance to access detox, rehabilitation admissions and an individualised treatment journey. We use interpreters confidently. Reaching Out clinicians also work with their clients families as needed.

Reaching Out provides secondary consultations to other AOD services, health professionals and Culturally and linguistically diverse (CALD) organisations on culturally sensitive AOD treatment. The program provides AOD education to CALD community groups as requested.

Suitable for

  • People aged 18 years and over who identify as being from Aboriginal, Torres Strait Islander or culturally diverse background.
  • Living in North-West region of Melbourne.
  • Problematic alcohol or drug use.


Church Street, Richmond

Address: 110 Church Street, Richmond, VIC, 3121

Opening Hours: Monday - Friday, 9.00am - 5.00pm

Phone: (03) 8413 8444

More information

Carrington Road, Box Hill

Address: Ground Floor, 43 Carrington Road, Box Hill, VIC, 3128

Opening Hours: Monday - Friday, 9.00am - 5.00pm

Phone: (03) 9843 1288 – reception or 1800 778 278 – central intake team

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Referral requirements

Self-referral or via health professional. Please download the referral form, complete and email to

Program duration

Typically 3-6 months or as long as needed until treatment goals are met.

Waiting period

Generally new clients will be contacted within a week, however there may be a 1-2 week wait to begin assessment.



More Information

Please contact Susan Marryatt or Ronan Walsh on:

Phone: (03) 8413 8444